Catering / Special Order GuidelinesThanks so much for thinking of Sidecar for your event! Before we get going with all the fun stuff, there are some nitty gritty details you need to know…
At this time we do not offer traditional on-site catering services, and unfortunately we are also unable to deliver. While we are thrilled to be a part of your event, all orders must be picked up at our storefront.
Orders of 6 dozen doughnuts or more are considered a large special order, and are considered catering and must be booked a minimum of 2 weeks in advance. If your event is in less than 2 weeks, please contact our catering department for availability and options. For orders less than 6 dozen, please use our online ordering form.
There is a flat $75 staffing/prep fee associated with all catering orders, as well as a 20% service charge.
Catering orders require a 50% deposit of your order estimate at the time of booking. Balance is due at pick-up. Orders $500 and under require payment in full at time of order confirmation.
Due to our high storefront traffic on Friday, Saturday and Sunday, it is unlikely we will be able to accommodate any events on these days.
All catering and special orders are based on availability. We will always do our very best to accommodate you, but if we are already booked or there is another event scheduled the same day as yours, we cannot guarantee that we will be able to get to everyone!
Our menu changes often depending on ingredient availability and seasonal flavors. If you are interested in a flavor that is not offered at the time of your event, we require a minimum of 6 dozen doughnuts in order to accommodate special preparations. Special flavors must be confirmed at least 2 weeks prior to event/pick-up.
All flavors must be selected from the current menu offered at the storefront at the time of your event. Final flavor selection is due at least 1 week in advance of event/pick-up.
For all catered orders we are happy to include supplies such as napkins, cups, coffee stirrers, sugar packets, etc.
Catering orders must be cancelled a minimum of 1 week in advance, at which point a refund of the deposit will be processed. If cancellation is made less than 1 week ahead of the scheduled pick-up/event, the deposit or any payments made will be forfeited.
If you have any questions or concerns, please email us at email@example.com. We are here and happy to help however we can!