What is Sidecar doing in response to the coronavirus (COVID-19)?
In these uncertain and unsettling times, we’re so honored to know that our doughnuts are a source of true happiness. As such, we are taking every precaution necessary to ensure we are able to keep those smiles comin’ safely, and for as long as possible.
Our shops are following (and meeting!) all federal, state and local regulations & guidelines as they pertain to safety, sanitation, and the coronavirus (COVID-19). We are closely monitoring the situation from both a local and national standpoint, and are continually making adjustments in order to adhere not only to imposed regulations, but also to the needs of our team and customers. Following are the measures currently implemented across all Sidecar locations in response to the growing concerns related to the coronavirus (COVID-19):
We are following – and in some instances exceeding – the CDC’s guidelines for safety and sanitation in all our stores.
We are encouraging all customers to order delivery and/or place their orders ahead of time for pick-up by calling their local Sidecar, via Postmates, or, for larger orders 24 hours i advance, via our online order form in order to limit exposure to staff and other patrons.
Our shop doors remain propped open at all times so that customers do not need to handle door pulls/glass.
We have a “Doughnut Bouncer” working our doors, and are limiting the number of guests in each store to two (2) at a time.
We are sanitizing our shops every 30 minutes, and our registers are wiped down after each transaction.
All of our front and back of the house staff are wearing gloves at all times.
We have temporarily discontinued our sampling program.
We have temporarily discontinued use of reusable drink and dishware, as well as our “bring your own mug” program; and are only using to-go/disposable containers.
We are no longer accepting cash, and guests are asked to swipe their own credit cards on our registers.
All items from our customer coffee stations including plastic utensils, napkins, straws, milks & creamers, sugar packets, etc. are now kept behind the counter and available by request only.
Water dispensers have been temporarily removed from our service counters.
Staff cell phone use has been limited to work-specific calls/texts only, and all staff are required to wash their hands following CDC guidelines after each time they use their phone.
As we make additional changes, we will update this list as well as share as much information as possible via our social channels. Thank you so much for your ongoing support during this time!
Are all of your shops still open?
Our Costa Mesa, Santa Monica and Torrance locations remain open for delivery and take-out ordering only. Unfortunately, as of Sunday, March 22nd, we have had to close our Del Mar shop.
Do you have gift cards?
Yup! We have gift cards available in any denomination at all of our locations – come on in and see us to pick one up! If you do not live in the area, and would like to order a gift card for someone who is, we would be happy to help mail one to that special someone! To place your order, please visit our store site. Please note that we do not offer electronic gift cards at this time – we apologize for any inconvenience!
what are today’s flavors?
We offer a selection of daily flavors that are available year round, as well as a monthly assortment of seasonal flavors. Monthly flavors change the first of each month and run the duration of that month. Flavors may vary depending on location, so please head to the “Menu” page for the Sidecar you are interested in visiting:
do you have gluten free or vegan options?
We offer a weekly gluten free flavor, as well as a daily vegan doughnut! Our gluten free option changes every Monday, and you can always find the current and upcoming flavors for both our vegan and gluten free flavors on the menu pages on this site.
Our gluten free doughnuts are made with potato flour, rice flour, and tapioca flour. Depending on the flavor, some are also made with almond flour/extract – please be sure to ask your friendly doughnut server if the weekly flavor contains almond flour/extract if you have any allergy concerns!
Please note that we are NOT a gluten free/vegan facility. While our gluten free/vegan flavors are made with 100% gluten free/vegan ingredients, they are prepared in the same workspace and fryers as our regular doughnuts.
do you have nutrition info on your doughnuts?
We do not have nutritional information available on any of our products. However, we can tell you that we only use the highest quality ingredients possible, never use any preservatives or artificial flavors, and make pretty much everything right in house!
what kind of oil do use to fry your doughnuts?
We fry all our doughnuts in organic, sustainable palm oil.
do your doughnuts contain nuts/dairy/eggs/soy?
Our doughnut flavors change often, which means the ingredients we use change often as well! If you ever have any food allergy or sensitivity, please be sure to ask your friendly doughnut server about how specific flavors are made in order to ensure you avoid any ingredients of concern. But to help get you started:
All of our doughnuts – other than those specified as “vegan” – contain eggs and milk products.
Many flavors are made with almond flour or almond extract, and we do often feature monthly specials with other nut products. If you have allergies or sensitivities to any type of nut, please ask if the flavor you’re looking to order may contain any.
Many of our doughnuts do contain trace amounts of soy, so, again, be sure to inquire before ordering if you have any issues with soy.
i want to place an order ahead of time — can i do that?
Of course! We can accommodate pre-orders for pick-up of up to 5-dozen doughnuts via our website, using the online order form and guidelines. Pick-up orders can also be placed for any of our shops via Postmates.
Please be sure to read the guidelines in full prior to placing your order! Also, please note that all orders are on a first come, first served basis and are based on availability.
Do you offer discounts on larger orders/by the dozen?
We do not. Due to varying flavor prices, all doughnuts are priced individually, no matter the size of your order. However, we do offer our “The Greatest Hits,” “The Sidecar Classics,” and monthly special sampler boxes at slightly discounted prices – head to any of our location’s menu page for more details.
I need more than 5-dozen doughnuts — can you make an exception?
We wish we could, but sadly we cannot. Our doughnuts are prepared in small batches throughout the day, and our store locations have limited workspace, fryer, and storage capacity. As such, in order to keep up with storefront volume, the largest pre-order we can accommodate is 5-dozen.
I placed an order online and still have not heard back from anyone! Is my order confirmed?
If you placed your order via our website, please note that pre-orders are typically confirmed no later than the day prior to pick-up. If you are concerned about your order having been received, please call the location from which you placed the order directly.
do you deliver?
While we do not offer an in-house delivery service, ALL our locations are on Postmates for delivery and pick-up service! As Postmates does have specific areas to which the can/cannot deliver, please be sure to place your order from the Sidecar nearest you:
*Please note that our Del Mar location is temporarily CLOSED so is not currently available for delivery.
Can you cater my wedding/office party/birthday/event?
Unfortunately, at this time we do not offer any sort of on-site catering. If you are interested in simply serving our doughnuts at your event, we can accommodate pre-orders of up to 5-dozen doughnuts for pick-up from either store location. Head to our Order page to learn more.
do you do doughnut cakes?
We think they are super fun(!), but we do not do doughnut cakes. In the event that you would like to construct a cake made out of our doughnuts on your own, we can accommodate pre-orders of up to 5-dozen doughnuts for pick-up. You can get all the info on our pre-order guidelines (as well as place your order!) ORDER HERE.
what about mini dougnuts?
We love everything mini (um, mini pigs, what?!), but so sorry, we do not offer mini doughnuts. However, might we suggest our Buttermilk Drops?
Our buttermilk and nutmeg cake drops, dipped in house made vanilla bean glaze, are available by pre-order ONLY, and not available in store. Minimums apply and are dependent on the shop location from which you are ordering. Head to the Santa Monica, Costa Mesa, or Del Mar menu pages for more details, and then place your order HERE.
Can I order custom letters/numbers/colored doughnuts?
As much as we would love to, we are not able to do any sort of custom doughnuts. We only offer what is on our current daily/monthly menu.
i love your coffee — can i buy it from you by the bag?
Why, yes, you can! We carry our own signature blend espresso as well as a rotating selection of single origin roasts available for purchase by the bag in any of our shop locations.
I don’t live in Southern California — do you ship doughnuts? Or those cool coffee mugs/tees/pins/etc.?
Due to our commitment to freshness, we do not ship our doughnuts. Also, unfortunately at this time, our online shop is not quite up and running, so we cannot ship any retail items. But hey – what a great excuse to visit Southern California!
I want to bring a Sidecar to my hometown — do you franchise?
Thanks so much for loving us so much that you want to bring us to your hometown! However, we are not quite at the franchise stage of our business plan. When we get there, we will update the website with all the pertinent information.